Privacy Policy
Last updated 1 August 2026
Dial Company Register (“we”, “us”) operates a share registry service for Malawian companies. This policy explains what personal information we collect, why we collect it, and how we handle it.
1 Information We Collect
- Shareholder records: name, address, national/ID number, tax identification number, email, telephone and bank details, provided by the company whose register we maintain.
- Account information: username and email address for company administrators and shareholder portal users.
- Correspondence: information you send us through our contact form.
- Technical data: IP address and timestamps recorded in our audit log for security purposes.
2 Why We Hold This Information
We process this information to maintain statutory share registers, issue share certificates, calculate and pay dividends, record share transfers, and meet the record-keeping obligations of the companies we act for.
3 Sharing
We do not sell personal information. Shareholder information is shared only with the company whose register it belongs to, its authorised officers, and where disclosure is required by law or a regulator.
4 Security
Access is restricted by role. Company administrators can access only the companies they are linked to, and shareholders can access only their own holdings. Changes to registry records are written to an audit log.
5 Retention
Statutory registers, certificates and transfer records are retained for the periods required by Malawian company law, and for as long as we act for the relevant company.
6 Your Rights
You may request a copy of the personal information we hold about you, and ask us to correct anything inaccurate. Requests relating to a specific company register may be referred to that company.
7 Contact
Dial Company Register
Horizon Health House, Sunnyside, West Drive Street, Blantyre, Malawi
P.O. Box 1232
Telephone: +265 998 27 75 32
Email: support@dial-itmw.com